Thank you for shopping with ASJ Creations!
Because our products are made to order, please review our shipping policies below before placing your order.
Processing Time
All orders are made to order and typically require 7–10 business days for processing before shipment.
Processing time does not include weekends, holidays, or shipping transit time.
Please note that processing times may increase during:
- Holidays
- Sales events
- Peak shopping seasons
- Large order periods
If there are significant delays, we will communicate updates as soon as possible.
Shipping Methods
Orders are shipped through carriers such as:
- United States Postal Service
- UPS
- FedEx
Carrier availability may vary depending on your location.
Tracking Information
Once your order ships, you will receive tracking information via email.
Please allow carriers time to update tracking information after your package has been scanned.
Shipping Delays
ASJ Creations is not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances outside of our control once your package has been shipped.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered:
- Contact us immediately if your order has not shipped
- We cannot guarantee address changes once an order has been processed
- Customers may be responsible for additional shipping costs if packages are returned due to incorrect addresses
Lost or Stolen Packages
Once tracking shows a package as delivered, ASJ Creations is not responsible for lost or stolen packages.
If your package is missing:
- Check with neighbors or household members
- Contact your local carrier
- Reach out to us if additional assistance is needed
Damaged Packages
If your order arrives damaged, please contact us within 3 business days of delivery at [your email address].
Please include:
- Your order number
- Photos of the damaged item
- Photos of packaging (if applicable)
Local Pickup
If local pickup is selected, customers will receive pickup instructions after their order is completed.
Contact Us
For shipping questions, contact us at: